Licence and Compliance

Our Commitment to Lawful Waste Management

Ben and Jerry operates with a clear commitment to lawful, transparent, and responsible waste management. As a professional provider working across the Environment Agency waste carrier licence area, we understand that compliance is essential for protecting customers, communities, and the environment.

This page explains our licensing status, legal responsibilities, and the procedures we follow to ensure all waste collection and rubbish removal services meet UK regulatory standards.

Environment Agency Waste Carrier Licence

Ben and Jerry is registered with the Environment Agency as a licensed waste carrier. This licence authorises us to collect, transport, and transfer controlled waste in accordance with UK law.

Holding a valid waste carrier licence demonstrates that we meet the regulatory requirements expected of professional operators. It also provides reassurance to customers that their waste will be handled legally and responsibly, rather than being fly-tipped or disposed of improperly.

Our licence is maintained in line with Environment Agency requirements and is subject to renewal and ongoing compliance obligations.

What Licensing Means for Customers

Using a licensed waste carrier is a legal requirement for anyone arranging waste removal. Customers who use unlicensed operators may be held responsible if their waste is disposed of illegally.

By choosing Ben and Jerry, customers can be confident they are meeting their legal Duty of Care and protecting themselves from potential enforcement action.

Legal Compliance Framework

Ben and Jerry operates within the framework of UK waste legislation, including regulations governing the transport, storage, and disposal of waste.

Compliance is embedded into our daily operations. This includes ensuring waste is transferred only to authorised facilities, following correct classification of waste streams, and maintaining appropriate records.

Duty of Care Responsibilities

Under UK law, both waste producers and waste carriers have a Duty of Care to ensure waste is managed safely and legally.

Ben and Jerry fulfils its Duty of Care by using licensed vehicles, trained staff, and authorised disposal routes. We also support customers in meeting their responsibilities by providing clear information and documentation.

This shared approach helps maintain high standards across the Environment Agency waste carrier licence area.

Waste Transfer Notes Procedures

Waste Transfer Notes, commonly referred to as WTNs, are a key part of compliant waste management. These documents record the transfer of waste from the producer to the carrier and onward to a disposal or recycling facility.

Ben and Jerry follows established WTN procedures for all applicable waste movements. WTNs include details such as the type of waste, quantity, transfer date, and the parties involved.

Records are retained in line with legal requirements and can be made available where appropriate.

Insured Operations

Compliance also includes appropriate insurance cover. Ben and Jerry operates with suitable public liability insurance for waste collection and rubbish removal activities.

This insurance provides protection for customers, members of the public, and property in the unlikely event of accidental damage or injury during our work.

Insurance forms part of our wider commitment to professional and responsible operations.

Trained and Competent Staff

Our compliance standards are supported by trained staff who understand waste regulations, safe handling procedures, and documentation requirements.

Training covers waste identification, segregation, health and safety, and legal responsibilities. This ensures that compliance is applied consistently across all jobs.

Use of Authorised Facilities

All waste collected by Ben and Jerry is taken to authorised transfer stations, recycling centres, or treatment facilities.

We work within local systems and expectations, aligning with borough compliance standards where applicable. Many boroughs place emphasis on recycling, correct separation of materials, and proper documentation, all of which are reflected in our processes.

Local Borough Compliance Awareness

Different boroughs may have specific expectations around waste handling, recycling targets, and enforcement priorities. Ben and Jerry remains aware of these local requirements and adapts practices accordingly.

This local awareness supports smoother operations and helps ensure waste is managed in line with both national and local standards.

Monitoring and Auditing

Compliance is monitored internally through regular reviews of procedures, documentation, and operational practices.

We assess compliance risks, review changes in legislation, and update processes as needed. This proactive approach helps maintain standards across the Environment Agency waste carrier licence area.

Transparency and Accountability

Ben and Jerry believes that transparency is central to compliance. We are open about our licensing status, responsibilities, and procedures.

Customers are encouraged to ask questions and seek reassurance about how their waste will be handled. Clear communication supports trust and accountability.

Consequences of Non-Compliance

We take non-compliance seriously. Any breach of procedures is investigated and addressed promptly to prevent recurrence.

Maintaining compliance protects our customers, our reputation, and the wider environment.

Our Ongoing Commitment

Ben and Jerry is committed to maintaining the highest standards of licensing and compliance. This commitment underpins every waste collection and rubbish removal service we provide.

By operating as a licensed, insured, and compliant waste carrier, we support responsible waste management and provide customers with confidence and peace of mind.